Expertise to drive real business improvement.
Digital transformation planned and delivered, outsourced IT projects managed on your side, and business processes built to make the company run better.
Three services, one aim.
A company that runs better: the right systems, projects that deliver what was agreed, and processes people actually follow.
Digital transformation
From where you are today to a business that runs on the right systems, processes and data, in phases you can afford and absorb.
- Assessment of systems and processes
- Target operating model
- System selection
- Phased roadmap and steering
IT project outsourcing management
When you outsource software, an ERP implementation or infrastructure, we manage the project and the vendors on your side of the table.
- Scope vendors can quote on
- Vendor selection and contracts
- Delivery oversight
- Testing and acceptance
Business process design and improvement
Processes mapped as they run, then designed properly with roles, controls and measures, and made to stick.
- Process mapping and measurement
- Process design and procedures
- Roles, controls and KPIs
- Ready for automation
Digital transformation
A transformation plan your business can actually follow.
We start with an honest assessment of how the company runs today: systems, processes, data and people. Then we define the target, choose the systems that fit, and sequence the change into phases with a budget, milestones and owners. We stay with you to steer the delivery, so the plan does not stop at a document.
What you receive
- An assessment of your current systems, processes, data and skills
- A target operating model agreed with management
- Selection of the systems you need (ERP, CRM and others) with a fit gap comparison
- A phased roadmap with budget, milestones and owners
- Steering and progress reporting through the delivery
IT project outsourcing management
Outsourced IT projects, managed on your side.
Outsourcing a project does not outsource the responsibility for it. We act as your project manager: we write the scope vendors can quote on, help you choose and contract them, run the plan week by week, coordinate every party, and test and accept the deliverables before you pay. You get what was agreed, on the dates agreed.
What you receive
- A scope and requirements document that vendors can quote on
- Vendor evaluation, negotiation support and contract review
- A project plan, weekly steering and a decisions log
- Coordination of vendors, integrators and your own team
- Testing, acceptance of deliverables, handover and warranty follow up
Business process design and improvement
Proper business processes, built and made to stick.
We map a process as it really runs, with the people who run it, and measure where the time, errors and cost go. Then we design the proper process: the steps, the roles, the controls and the measures, written down as procedures people can follow and tracked before and after. Where automation makes sense, the process is ready for it.
What you receive
- Process maps of the current and the designed way of working
- Measured cycle time, error rate and cost per transaction
- Procedures, roles, controls and KPIs for each process
- An improvement roadmap ranked by impact and effort
- Training and a handover to the people who own the process
When companies call us.
Typical situations where outside expertise changes the outcome.
Systems that no longer fit the business
Spreadsheets around the ERP, double entry and reports nobody trusts.
An outsourced project without an owner
Vendors delivering to their own plan, slipping dates and no one accepting the work on your side.
Month end takes too long
Closing, reporting and reconciliations that depend on late nights and one person.
Processes that live in people's heads
No written procedures, no controls, and no cover when someone is away.
Growth the setup cannot keep up with
New branches, companies or product lines the current systems were never designed for.
Getting ready for automation or analytics
Processes and data that need to be put in order before technology can help.
How we work.
A five step method that starts with your business, not with a tool.
- 01Understandyour business and goals
- 02Analyzeprocesses and systems
- 03Designthe right solution
- 04Implementwith clear milestones
- 05Improvemeasure and refine
Your questions, answered.
Practical answers to help you take the next step.
Have a business or IT challenge?
Let's talk about how we can help.